Beware of Shakopee Towing: My Unpleasant Experience

I want to share my recent experience with Shakopee Towing, and it’s not a positive one. Last week, my car broke down on the highway, and I called Shakopee Towing for assistance. Initially, they were quick to respond, but things went downhill from there.

Firstly, the tow truck arrived late, keeping me stranded for longer than necessary. Secondly, the driver was rude and unprofessional, displaying a lack of empathy towards my situation. But the worst part came when they overcharged me for the service, claiming additional fees that were never mentioned before.

When I tried to address these issues with their customer service, I faced further frustration as they were dismissive and unapologetic. This experience has left me feeling disappointed and cheated, and I urge others to be cautious when dealing with Shakopee Towing. Avoid them if possible and opt for more reputable and customer-friendly services in the area.