Crowd And Crisis Management
The course covers the topics listed in STCW code section A-V/2.1 and section A-V/3.1 Upon completion of the course it provides participants with basic knowledge and skills regarding the principles of management and organization of large accumulations of personnel in an emergency
Course Objectives
– Accident potential
– Muster and safety plan
– Management of crowds
– Dealing with people who need special assistance
– Effective communication and crisis communication
– Stress and stress management
– Factors that influence human behaviour
– The use of internal and external resources
– Effective management of emergency situations
