Humanagement
Optometry is a large and growing field, with many people entering and leaving the field of Optometry.
With the great resignation it’s more important than every to have good optometry staff training. The basics are simple. Have documents and video with train and make sure people do it. But it gets much more complicated in practice. Especially with medical rules and regulations. The importance of training is vital to ensure your patients are receiving the best care possible, and that you stay profitable. Here are the top 5 tips for Optometry staff training!
1: How to start the process
The process of training for your Optometry staff can be long and rigorous. It is important to remember that all staff members have different skills and experience levels. This means that some people may need more time to learn and/or more hands-on training than others. It is also important to remember that it is better to train staff members in a way that will give them the most benefit. This means that it is not always necessary to go through formal training. Instead, staff members can be trained in a way that will give them the skills they need.
2: How to organize your staff
The best method of organizing your staff is by either position or department. For instance, all of your front desk and customer service people, all of your technicians, All your licensed doctors, any support or janitorial staff. it’s important to know training applicable to one group won’t always be applicable to the others, so organizing this way makes things simpler.
3: How to keep track of your staff
There are many ways to keep track of your staff. You can use a list, a spreadsheet, and even a calendar. A spreadsheet is a great start, but you should also include a list of your staff. This will allow you to keep track of their names, when they are on shift, and
what they are doing. You can also include their phone numbers, email addresses, and other contact information.
A calendar is a great way to keep track of staff training days and their schedules. You should also include this information on your staff website so that everyone knows when to come in, what to expect, and what to do.
