IMPORTANCE OF EMPATHY AS A BUSINESS SKILL

“You never really understand a person until you consider things from his point of view—until you climb into his skin and walk around in it.

~ Atticus in “To Kill a Mockingbird” by Harper Lee.

Empathy is being recognized as a key business skill in the corporate world. It is an important competency for leadership and drives significant business results. The foundation of any business is essentially human and business leaders are recognizing the value of putting aside prejudices, and appreciating how others think and what their needs and desires are.