Salesforce Customization Vs Configuration

Configuration involves using built-in Salesforce tools and settings to modify the platform without writing code. This includes creating custom fields, modifying page layouts, setting up workflows, and defining user roles and permissions. Configuration is generally easier, quicker, and more suited to standard adjustments.

Customization, on the other hand, involves writing code or using third-party tools to extend Salesforce’s functionality beyond its standard capabilities. This can include developing custom applications, integrating with external systems, or creating complex automation. Customization offers more flexibility but requires technical expertise and may involve more time and resources.

For more help connect with ⁠⁠Salesforce customization services provider